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FAQs

Here you will find answers to the most important questions about your visit, our exhibitions, guided tours and other offers. If you require further information, our visitor service will be happy to help you.

No, this option is not currently available. Tickets can only be purchased at the museum ticket office.

Yes, a reduced admission ticket costs €4, for groups €3 per person.

To the price overview

Reduced prices for groups of 10 or more people apply.

Holders of the Dresden Pass and children under the age of 7 receive free admission. Accompanying adults from children's and school groups are also free. Every Friday from 12:00, admission to the museums of the city of Dresden is free for all guests (except on public holidays).

To the price overview

Annual tickets are available for €60 as well as reduced (€40) and partner tickets (€90). They are non-transferable and valid for one year from the date of purchase for all the museums in the Dresden Museums Association. The tickets can be purchased at all museum ticket offices.

Tickets can be paid for in CASH. Payment by invoice is also possible for booked groups.

Vouchers can be purchased in any amount at the cash desk or ordered by e-mail (service@museen-dresden.de). Vouchers can be redeemed at the museum cash desk and in the museum shop. Remaining amounts are retained. All vouchers are valid for 3 years.

The Palitzsch Museum and the exhibition are barrier-free. Assistance dogs are welcome.

No, dogs are not allowed in the museums. Assistance dogs are an exception.

Backpacks (including city backpacks) are not permitted in the exhibitions. Shoulder bags up to A4 size are permitted.

Photography and filming is permitted free of charge in the exhibitions for private purposes only. Please respect the personal rights of other visitors and the artists' copyright. Photography and filming for commercial purposes must be requested via the Public Relations Department (presse@museen-dresden.de).

No, the consumption of food and drink is not permitted in the exhibition areas. Please ask about the possibilities on site.

To register for events, please contact our central visitor service on +49 351 488 7272 or send an e-mail to service@museen-dresden.de.

To do so, please contact the museum management on +49 351 796 7249 or by email at peter.neukirch@museen-dresden.de.

There is no museum café.

There is no museum shop.

No, there is no audio guide.

Free WLAN is available throughout the museum.